The growth of artificial intelligence is exposing cracks in technology culture

As AI race intensifies, technology companies are expected to increase AI investment to $300 billion by 2025. In the industry, executives are not just competing for the first time in AI achievements, but their competition is not the final one. The disturbing fact that adding an AI mindset over a system without considering the structure that supports its development: companies do not have the proper culture to make AI work.
Listen to any revenue call, your chance is that you will hear executives talking about how betting on AI drives efficiency, growth, and innovation. You may not hear how these leaders prioritize transformative cultural changes that truly unlock AI’s potential on products, engineering, and technology teams. At the heart of AI transformation is a broken technological culture, and without solving this culture, noble investment organizations are doing things in automation, and intelligence is doomed to fail.
Strict hierarchies, heavy operations, and leadership fixed in control rather than creativity are killing the very agile needs of AI. Few organizations really evaluate structural and leadership models that determine whether these AI investments are successful or failed. Those of us who have witnessed the rise of the Internet, and SaaS has witnessed first-hand the speed at which the entire industry can be reshaped. Companies that preempt technology culture before AI will force them to define innovation and market leadership over the next decade.
Organizations that really want to create AI-centric and innovative businesses need not only new technology. They need to reimagine the structure of the team, how the work is done, and how leadership works.
What is the most important crack in technical culture?
In terms of technology and culture, there are three major problems that plague organizations:
- Technical teams measure by output, not influence. The value of productivity output will lead to a lack of creativity in engineering and product teams. As companies continue to operate from top-down command structures, they suffocate the agility and adaptability needed for AI innovation. Strict success metrics do not leave room for experimentation, which hinders the ability of technical teams to make influential changes.
- Managers deprive buildings and over-prioritize decisions. Promotion in your own career is a lot of hard work. But as the chase moves upward, too many managers are ignoring the builder’s mindset that pushes them to their current hierarchy and instead adds unnecessary layers of decision making. Managers must build and innovate with direct reporting to eliminate the need to navigate multi-layer approvals.
- The leader is defending rather than attacking. In the final game, leaders who want to invest in AI will focus on existing solutions rather than building AI-NATIANIGE solutions from scratch. The result of this defensive posture is fragmented automation efforts that do not fundamentally change business outcomes.
AI is a major technological change that must be followed by a transformative cultural change
Expenditing money into the development and implementation of AI does not solve the fundamental cracks that hinder real speed, efficiency, and innovation among skilled workers. Culture needs to be grounded and rebuilt around new models and norms created by norms. This is what it looks like in practice:
- Continuous experiments are encouraged. Innovation is a mentality that always has a mentality and needs to be treated like this. It cannot be made on the board; instead, it needs to be nurtured and grown on the ground, engineers and product teams solve problems. I used to love our annual hackathon – now we make innovation a constant pace. By moving to monthly or quarterly innovation days, we create more space for experimentation. result? More ideas, faster iteration and a culture that encourages everyone to think and build. While simple, this fundamentally changes how our organizations develop cultural transformations, thus opening up ideas and experiments to anyone in the organization.
- Use builders instead of managers. Transform from a traditional management approach to a priority for creating, solving problems and execution. At Cornerstone, we get rid of the traditional management approach and empower the team to have problems, not just processes. A shift toward the creator’s first mindset has unlocked a new level of execution. The team built an AI-driven solution in weeks (rather than months).
- Speed reorganization team. Cultivate cross-functional collaboration by creating small, focused teams with clear goals. “Perfect organization” often produces perfect islands. In Cornerstone, we reorganize it into a centralized, cross-functional team with end-to-end ownership – bringing together products, design, engineering and quality inspections. These single-line reading teams eliminate bottlenecks and fuel innovation with speed and clarity. It is essential to move from tiered management to more dynamic, and solution-oriented leadership is no longer optional.
- Rethink how AI integrates. The traditional software development lifecycle model is being redefined. Using generated AI, the development cycle crashes. While it is obvious that AI is integrated into workflows to increase productivity and decision-making, we need to provide teams with the ability to automate and intelligent analytics that are easy to use, safe and widely adopted for faster and more precise innovation. Our team is trying, building, testing and iterating faster than ever, as AI can simplify workflows and discover new solutions. It’s not just a tool; it’s about how the rewiring team works.
- Embrace generational diversity. Recognize the advantages of intergenerational collaboration. We are pairing Gen Z engineers (digital natives) with experienced technicians to combine new perspectives with deep-seated domain expertise. This kind of cross-generational collaboration is redefining how we view AI, problem-solving and leadership.
Win in the AI economy
We know organizations that cannot adapt to risk outdated. Especially those who have been working for the past few decades, when the internet or on-demand services have forever changed the landscape of traditional and brick-and-mortar businesses.
True transformation is not just about adopting new technologies. It’s about changing the way of thinking, breaking the structure and creating an innovative and thriving culture. Businesses must actively develop an environment to empower future leaders and develop the builder’s workforce, not just managers. They must create spaces where a variety of perspectives thrives while encouraging experiments and speed and adaptability drive decisions. Organizations that succeed in the age of artificial intelligence will be organizations that empower builders, embrace change and make culture ahead.